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That Foster Flexible and Well-Structured Business Communications

Business Сommunications

Toll-free and local numbers

Local numbers have standard call charges, while toll-free numbers grant free calls for the caller


Engage customers via text and create campaigns accessible to all users


Include images, videos, audios, documents, and zip files in your messages


See who is calling to distinguish between personal and business calls

Caller ID

Your clients will see your company name instead of a number


Enable business communication directly from a browser

Call log

Keep track of communication history in one place

Desktop app for Windows

Access your communication activities in the MightyCall desktop app

Mobile app

Android and iOS apps help to work on the go


Start a call by clicking on phone numbers directly from your computer


Callers can leave messages if you don’t pick up

Call notes

Help agents remember important information about the calls by leaving detailed notes

Call notes wow feature
Call waiting

Notify your agents about another call on the line

Custom greeting

Record custom messages for your callers

Business contact book

Organize your business contacts by creating client cards within MightyCall

Call Management

Call routing

Create unique call flows to suit your business needs using a no-code designer

Automatic call distribution (ACD)

Sort and manage large volumes of calls to avoid overwhelming the team

Automatic call distribution (ACD) wow feature
Multi-level IVR

A voice menu that can include as many tiers as your business needs

Multi-level IVR wow feature
Queue Callback

Offer a callback option to callers, placing a virtual call in the queue

Call queues

Prevent missed calls by holding incoming calls in a line

Ring groups

Forward incoming calls to multiple agents at the same time

Call transfer

Allow agents to transfer incoming calls to another agent or department

Call Analytics & Monitoring

Live call monitoring

Enhance agent performance by introducing real-time call monitoring methods

Live call monitoring Wow feature
Call barging

Allow a supervisor to jump into the ongoing call to talk directly to a customer

Call recording

Check important information and train your agentsby going back to what was said during calls

Call listening

Supervisor listens in on a live call without interfering, takes notes and provides feedback later

Call whisper

Lets a supervisor talk directly to an agent during a call without letting the customer know

Call whisper wow feature
Call intercept

Disconnect an agent from the call and let a supervisor take over

Real time analytics

See what’s happening in your call center by checking real-time dashboard

Call center dashboard

Allow managers to measure the efficiency and effectiveness of agents’ work

Integration & Automation

Preview dialer

The agent views the contact's information before starting a call within an outbound campaign

Progressive dialer

Minimize downtime by setting the outbound dialer to start calls automatically if there’re available agents

Predictive dialer

Minimize downtime with smart algorithms that predict when there’ll be an available agent to take the next call

Zapier integration Zapier integration

Connect your MightyCall data to the apps you use most frequently

User & Team Management

User extensions

Each user has a three-digit number that can be used for call forwarding purposes

Roles & permissions

Assign one of the roles to your users, depending on the permissions you want them to have

Roles &  permissions wow feature
Agent workspace

Enables agents to see all issue-related details in one place

Supervisor workspace

Includes all the key metrics that help supervisors analyze and improve call center performance

Supervisor workspace wow feature
Anthony Thorburn,

“With me in the management position, keeping track of when clients were called, appointments were being adhered to, and the amount of time that was spent on the phone. As you know, we didn’t want to continuously call the same client over and over. And sometimes people could forget to update the call log manually. So, having it automated, it’s just a manager’s dream.“

Anthony Thorburn, Sales Manager - Solar-x.ca

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MightyCall lets you run business communications your way:   Simple Efficient Organized

See how MightyCall
can help your business

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MightyCall lets you run business communications your way MightyCall lets you run business communications your way MightyCall lets you run business communications your way MightyCall lets you run business communications your way