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Call Center Solution for Nonprofits

Empower your mission: connect, communicate, and change the world with MightyCall

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Highly rated by nonprofit organizations
Highly rated by nonprofit organizations

Features favored by hundreds of nonprofit sector professionals

Local and toll-free numbers

Use multiple business numbers for different calling needs

Call routing - IVR and workgroups call

Customize call flows by creating voice menus and workgroups

Voicemail transcription

Amplify your voicemail with automatic transcription

SMS & MMS

Send follow-ups and updates through text and attach related files

Business hours

Direct after-hours calls to voicemail or create a VIP list and forward those calls to a personal number

Call recording

Get access to previous communication and oversee your staff performance

Live call monitoring

Supervise ongoing calls to ensure the best customer service. Assist your team through call listening, whispering, or barging

Call notes

Write follow-ups, updates, or important details about cases to keep everyone on the team informed

Call log

Keep track of all your call data in one centralized place and download reports for deeper analytics

View all Mighty Features
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REST Centres - providing homes to young people in need

“The MightyCall-Salesforce integration allows us to connect the profile of the client directly with the number and click without having to go through any hoops. So, think of it as a direct one-screen time-saving mechanism, it pretty much does it all.”

Busola Koyi, IT manager at REST Centres
01 01
Explore all customer stories

Reliable service to keep
your customers happy

MightyCall is continuously recognized as a G2 Leader at 4.5 stars due to its reliable & intuitive nature, exceptional customer support, and ease of setup

MightyCall user ratings:

Ease of use

VoIP average 8.7

Quality of support

VoIP average 8.7

Ease of setup

VoIP average 8.7

Read more reviews

Why your non-profit organization should choose VoIP

Hotlines and customer support

For non-profits that need to respond quickly or offer support services, reliability and clarity of communication are crucial. MightyCall provides dedicated helplines, ensuring that those in need can immediately connect with staff.

Call Flows based on types of numbers, location, and customer lists

Manage your entire organization in one account

For non-profits that have multiple offices across the country or even globally, a VoIP solution offers easy communication management regardless of geographical barriers. Set up a multi-level voice menu to direct your callers to the location they need.

MightyCall Call Center Multi-level IVR

Engage donors and set up fundraising campaigns

With the help of call routing, MightyCall can manage high call volumes during fundraising campaigns to ensure potential donors aren’t kept waiting. Send incoming calls to multiple users with simultaneous call ringing to guarantee the quickest response.

call center ring groups settings

Workgroup settings in MightyCall

Volunteer and customer coordination

Schedule volunteer or client activities by leaving notes on every interaction and providing a direct line of communication. MightyCall integrates with popular CRM software to track interactions with donors and personalize follow-up communications.

 

Staff training and development

MightyCall makes training staff and volunteers more effective thanks to its easy set-up and intuitive interfaces. Call recording can also be used as an educational tool for training sessions as your team can revisit the training material.

 

Integrate our virtual phone system
with your favorite apps

HubSpot

HubSpot

 Zoho

Zoho

 Freshworks

Freshworks

 Gmail

Gmail

 Salesforce

Salesforce

 Pipedrive

Pipedrive

 Zapier

Zapier

 add you CRM

Your app
Explore all integrations

Got questions?

Our customer care team is standing
by and ready to help you!
Samandar
Anna
Daria
Karina
Collins
Tika
phone +1 (888) 256-8312
chat Chat
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FAQ

Learn more on Help Page

MightyCall lets you run business communications your way:   Simple Efficient Organized

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MightyCall lets you run business communications your way MightyCall lets you run business communications your way MightyCall lets you run business communications your way MightyCall lets you run business communications your way