Call routing
Customize call flows by creating voice menus directing callers to the right person or department
Call Center Solution for Education Institutions
MightyCall supports quality education by offering a quality business communication tool
Reliable service to keep
your customers happy
MightyCall is continuously recognized as a G2 Leader at 4.5 stars due to its reliable & intuitive nature, exceptional customer support, and ease of setup
MightyCall user ratings:
Why your education institute should choose VoIP
Consistent student support services
Implement a business phone system to manage student and parent questions about the application process, curriculum, schedule, and other inquiries. MightyCall’s ability to route calls to the appropriate department will ensure that students’ concerns are addressed swiftly, improving the overall educational experience.
MightyCall Call Center Multi-level IVR
Outbound reach for student coordination
Use MightyCall’s SMS capabilities to send out timely notifications, reminders for events or deadlines, and important announcements. Make calls for personalized communication such as feedback collection, surveys, follow-ups, or even cold outreach to better engage with your student and parent community.
Multiple project management in one account
Educational institutes manage lots of things from connecting with building maintenance contractors to classroom suppliers and educational partnerships. With MightyCall you can easily control all communication points from one account: everything from a separate number to designated user workgroups.
Call Flows based on types of numbers, location, and customer lists
Distance learning program support
Leading schools know the value of adapting to students’ needs, which is why accommodating distance learning is so important. MightyCall lets you provide the same level of care to students studying remotely so every student can thrive.
Automated communication
If you don’t have a designated worker assigned to answer calls, business voicemail is the right tool to use. Record a custom message for your callers, keeping them informed about your website, special events, offers and news. In MightyCall you can record and upload your message in minutes.
MightyCall’s custom greetings settings
Easy staff onboarding
MightyCall makes training staff and interns more effective thanks to its simple set-up and intuitive interface. With our cloud-based solution, you can choose if your staff will work on-site or remotely and you can always use the call recording feature to oversee their interactions or use it as an educational tool.
We use our two numbers (one per location), which is great because now I don’t need to give my cell phone number to clients. I wanted to disassociate my personal number from my clients.
Integrate our virtual phone system
with your favorite apps
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How does MightyCall ensure data security and privacy for confidential information?
We adhere to industry-standard protocols to ensure that all your communications and customer information remain secure and confidential. All connections – both external and internal – are secured using SSL Certificates which provide 256-bit encryption and company verification.
Can MightyCall integrate with our existing tech stack?
Yes, MightyCall can be integrated with most third-party apps thanks to our API feature, which provides more efficient communication and data synchronization.
Can I limit user access to calls and messages?
Yes, MightyCall includes 3 roles: agent, manager, and administrator. You can assign these roles to each user and manage their access depending on what you want them to see and do.
What makes MightyCall's business phone system ideal for schools?
MightyCall offers cost-effective solutions, easy scalability, and flexibility to support various outreach and communication needs. Our platform ensures your team can focus on educational challenges while we handle the communication logistics.
MightyCall lets you run business communications your way:
