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Best CallHippo Alternatives: Features, Pricing, and Ratings

Explore CallHippo alternatives and top business VoIP competitors

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CallHippo is a cloud phone system that allows businesses to centralize and route calls and improve communication efficiency. But it’s worth saying that CallHippo has its own set of strengths and weaknesses, and it may not be the optimal solution for every company.

Let’s take an in-depth look at the benefits and drawbacks of using CallHippo. Additionally, this article will provide a comprehensive list of companies like CallHippo, along with a thorough analysis of each one, including their features, pricing, and integrations. By the end, you will have all the information you need to make an informed decision on the best telephone system for your business, whether it be CallHippo or one of the programs like CallHippo.

What is CallHippo?

Note: For those who don’t want to read the detailed description, you can skip to the main section of the article – the best CallHippo alternatives for business.

CallHippo

CallHippo is a virtual business phone system for managing calls and communications through a web-based interface. It provides features enabling users to make and receive calls on any device with internet access, with extras such as call forwarding and virtual numbers.
Additionally, it provides call analytics and reporting, which can help businesses better understand their phone communication and improve their customer service. CallHippo allows businesses to easily increase or decrease their usage of the service as needed, making the solution very scalable.

OS

You can use CallHippo through a web browser on desktop computers, laptops, and mobile devices. As an alternative, you can download the desktop software (Windows/Mac) or the mobile app (Android/iOS).

Features

  • Forward-to-device
  • Multiple-level call transfer
  • IVR
  • Smart switch
  • Call queuing and cascading
  • Call tagging
  • Campaign management

Integrations

  • Salesforce
  • Hubspot
  • Zendesk
  • Zoho Analytics
  • Freshdesk

What are some drawbacks of using CallHippo?

CallHippo’s free plan is limited in terms of functionality and does not provide all the features that businesses need. Additionally, it still requires users to pay additional fees for certain features.
Many users have also complained about poor call quality when using CallHippo, which can be a major issue for businesses.

Pros

  • Free plan for up to two users
  • Minimal configuration or customization required
  • Scales with businesses
  • User-friendly interface
  • Good for startups with limited needs

Cons

  • Poor call quality
  • Lack of essential features in lower-tier packages
  • Limitations on calling minutes
  • Additional costs not disclosed
  • No refunds

Best for

  • Businesses of all scales

Pricing

  • Basic plan: free (offers call forwarding, voicemail, global connect, and more)
  • Bronze plan: $16/user/month (has everything in Basic + skill-based call routing), shared inbox, and more)
  • Silver plan: $24/month (has everything in Bronze + call recording, feedback for calls, and more)
  • Platinum plan: $40/month (has everything in Silver + multi-level IVR, call barging, and more)

How we ranked these 10 CallHippo alternatives

Out of dozens of VoIP companies, we’ve ranked ten competitors. These CallHippo alternatives range in price, features, amount of users, and in many other respects. We’ve picked some key criteria to use in our rankings of the best alternatives to CallHippo:

  • Features: Almost all competitors offer things like phone numbers – but not all offer the same features. As such, we carefully considered both the number of features and the quality of features.
  • Price and availability: A search for telephony services on most app marketplaces reveals hundreds of possibilities, a lot very cheap and very sketchy. Many of these are not better than CallHippo, but some very much so could be, which is why we did the research.
  • Possibility of integration: We’ve given a close look as to what integrations are available in each app similar to CallHippo.
  • Total cost (including add-ons): The flat price is often for the program itself: getting the tier and everything involved in it. But some alternatives to CallHippo don’t include everything in the originally listed price.
  • Call quality: If the features are perfect but the call quality is poor, it doesn’t matter; your clients are not going to be impressed if they cannot hear you.
  • User support: Sometimes even the best CallHippo alternatives for business still can give you issues. Some free CallHippo alternatives may seem solid at first, but they might not have any support staff–or if they do, it’s only in the form of an email you can contact which takes a week to get back to you.

The list of best CallHippo alternatives

With all of that said, this list is ultimately subjective. There might be something you’re looking for in particular that one has which overrides any negatives it may possess. If so, great! But if you’re still uncertain, then here are the best CallHippo alternatives:

  1. MightyCall
  2. Dialpad
  3. Aircall
  4. Line2
  5. LinkedPhone
  6. OpenPhone
  7. Grasshopper
  8. Google Voice for Business
  9. Vonage
  10. Zoom Phone

Alternatives to CallHippo: comparison

Let’s start with an overview of the best CallHippo alternatives and then delve into the specifics of all phone services in the following sections.

Alternative Price* (lowest tier) Top features Best for
MightyCall $15/month Call flow, call monitoring, call analytics Small- and mid-sized businesses
Dialpad $23/month Simultaneous ring, AI voice, local presence Teams of all sizes
Aircall $30/user Parallel calls, time-based routing, queue callback Teams of all sizes
Line2 $15.99/month Call screening and blocking, voicemail transcriptions Small businesses
LinkedPhone $14.99/month​​ Audio and video conferencing, call logging, and recording Entrepreneurs and small businesses
OpenPhone $17/month Call recording and logging, prospect data Small- and mid-sized businesses
Grasshopper $31/month Ruby receptionist, simultaneous call handling, response messaging Small businesses, freelancers, and solopreneurs
Google Voice for Business $10/month Call transfer, ring groups, intelligent AI Small- and mid-sized businesses
Vonage $19.99/month Call screening and tagging, click-to-dial, smart numbers Small-, mid-size companies, enterprises
Zoom Phone $10/month ($120/year) Call hold, whisper, takeover, barge Small and mid-sized businesses

*Note:  All prices are valid at the time of publication.

Top 10 services similar to CallHippo: an overview

Now it’s time to determine which virtual phone system would be the best fit for your business needs.
There aren’t many free CallHippo alternatives, but there are services for different budgets.

1. MightyCall

MightyCall is an internet phone service provider, it allows users to use any internet and sound-capable device (laptops, desktop computers, mobile phones, and tablets) to make phone calls. MightyCall unique combination of critical features, dedicated support staff, and clean user interface make it a strong competitor of CallHippo and a cut above the rest of services on the market.

MightyCall Business Phone System

OS

MightyCall supports Windows, Android (mobile), and iOS (for both web and mobile).

Unique characteristic

What sets MightyCall apart is how its features, dedicated support staff, and clearly designed user interface come together to work for so many different types of businesses.

Features

  • Toll-free and Local numbers
  • Agent & supervisor workspace
  • Call monitoring
  • Intelligent call routing
  • Multi-level IVR
  • Call waiting
  • Call queues
  • Call notes
  • Call analytics

MightyCall Call Routing

Integrations

  • WhatsApp Business
  • HubSpot
  • Salesforce
  • Zapier
  • Zoho

What makes it better than CallHippo?

While both CallHippo and MightyCall have impressive offerings, only MightyCall combines the low price and features list to truly improve your professional capabilities.

Pros

  • Auto receptionist available across all price tiers
  • Professional support staff
  • Dozens of key features available from lowest tier
  • Clean user interface

Cons

  • No price plan available for single user
  • No unlimited SMS on cheapest plan

Best for

  • MightyCall is best for small and medium-sized businesses.

Pricing

  • Core: from $15 per agent per month
  • Pro: from $20 per agent per month

How to switch and port your number from CallHippo

Switching from CallHippo to MightyCall is a painless process. Follow these steps to get it done:

  1. Start off by creating your MightyCall account.
  2. Fill this form out. Be sure to upload a Letter of Authorization and your most recent billing statement.
  3. Let CallHippo know you’re switching. They may have certain steps for you to follow.
  4. Wait around 15 days, which is the average amount of time the process can take.

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2. Dialpad

Dialpad is a cloud-based business communication platform that provides services like CallHippo. The tool allows team members to collaborate and share information in real-time while also keeping all conversations organized and easily searchable. Users can create and join group chats, share files, and assign tasks, all within the same app.

Dialpad screenshot

Dialpad

OS

Dialpad has an app like CallHippo that is compatible with Windows, Mac, iOS, and Android operating systems. It can also be accessed through a web-based interface.

Unique characteristics

This alternative platform has a feature called Exec-Assistant Pairings which allows executives to connect their personal assistant to their Dialpad account for call routing, voicemail, and other actions on their behalf.

Features

  • Audio chat rooms
  • Real-time call transcriptions
  • Automatic spam call detection
  • Contact syncing
  • Post-call summaries

Integrations

  • Miro
  • Zapier
  • Hubspot
  • Azure
  • Intercom

Dialpad also integrates with other business tools, such as calendar and CRM software, to provide a unified communication experience.

Pricing

  • Standard: $23/user/month (unlimited calling and video meetings, call and voicemail transcriptions, web and chat support)
  • Pro: $35/user/month (Standard + multiple phone numbers, number support in over 70 countries, 25 ring groups, APIs & Webhooks)
  • Enterprise: quoted on a case-by-case basis (Pro + unlimited ring groups, priority live agent support, SSO providers, and more)

Best for

Dialpad is not a free alternative, but it’s a scalable system that can accommodate businesses of different sizes.

What makes it better than CallHippo?

Dialpad is a “smarter platform” where functionality is like CallHippo but powered by AI. The AI learns from every conversation and improves the service over time, albeit for a higher price. For example, the platform uses speech recognition and natural language processing to transcribe calls in real time, take notes, and track activity. So, Dialpad ensures there are a lot fewer manual labor actions.

Pros

  • Comprehensive solution for text, talk, and video
  • Uptime service-level agreement
  • Compliance with HIPAA, PCI, and GDPR

Cons

  • Higher starting price
  • Issues with notifications
  • Difficult to navigate during setup

3. Aircall

Aircall is call center software helping sales and support teams, as well as remote teams, stay connected and work seamlessly. It is not a free alternative to CallHippo, too, but there is plenty of functionality to compensate for that. For example, it offers out-of-the-box integrations that connect to your preferred tools and scale infinitely in a few clicks.

aircall interface

Aircall

OS

Aircall is supported on various operating systems, including Windows, Mac, iOS, and Android. It also offers a web-based interface and a browser extension for additional flexibility.

Unique characteristic

Aircall mostly does things like CallHippo, but there is also a feature called Warm Transfer. It allows the user to transfer a live call to another team member while allowing both parties to speak to one another quickly.

Features

  • Virtual call center
  • Three-digit extensions
  • Unlimited concurrent calls
  • Insight cards
  • Analytics and activity feed

Integrations

  • ActiveCampaign
  • Integrately
  • HappyFox
  • Kustomer
  • Microsoft Dynamics

Pricing

  • Essentials: $30/user for basic telephony features, including IVR, unlimited inbound calls, and API access
  • Professional: $50/user for Essentials + advanced analytics and call monitoring, advanced support, and sales features
  • Custom is quoted upon request and includes Professional + custom analytics and onboarding, a service-level agreement, and API developer support.

Best for

Unlike CallHippo, Aircall can be tailored to the specific needs of small, medium, and large organizations.

What makes it better than CallHippo?

Aircall is one of the top CallHippo alternatives because it has much more to offer. The product spans several categories, such as phone system functionality, collaboration, call center features, analytics, and integrations. Together, all these features, from customizing calling schedules to pulling related data from other apps into view, create a comprehensive solution that goes beyond simple calls and texts.

Pros

  • Customizable dashboards
  • Great call clarity
  • Wide range of reports

Cons

  • IVR could be more robust
  • No transcription
  • Poor customer support

4. Line2

Line2 is software like CallHippo that allows users to port over an existing phone number or choose from a variety of available area code options. Users can even pick a vanity number – a memorable word or phrase that is easy to remember.

OS

Users can download the Line2 application for desktop computers (Windows, MacOS) or mobile (Android, iOS), although it’s not available in browsers like CallHippo.

Unique characteristics

Line2 provides an online portal where users can manage their settings and upload custom greetings and music.

Features

  • Call diversion
  • Unlimited calls
  • Automated call rejection
  • Voicemail (recording, transcribing)
  • Unlimited SMS & MMS

The service also offers a feature called “Line2 Anywhere,” which allows users to make and receive calls and text messages on any device, including computers, tablets, and smartphones.

Integrations

This CallHippo alternative does not offer any integrations.

Pricing

There is no division in packages or sets of features, but you can choose your billing period:

  • Monthly: $15.99/month
  • Annual: $165/year (which is $13.75/month, so you save 14%)

Best for

Line2 is better for small businesses looking for a straightforward communications system.

What makes it better than CallHippo?

To avoid confusion and difficulty in keeping track, some businesses may prefer to stick with Line2’s single plan with all the essentials. Plus, it can be more cost effective to have one plan with all the necessary features and tools rather than purchasing multiple different add-ons.
Another reason to choose Line2 over CallHippo is pricing transparency. Unlike CallHippo, Line2 lets users know about all the costs without any hidden fees or surprises.

Pros

  • A simple setup process
  • No headaches choosing between plans
  • Intuitive routine user administration

Cons

  • Basic feature set may not be enough
  • Lacks collaboration options
  • Can’t support large user pools

5 LinkedPhone

LinkedPhone is an alternative to CallHippo that provides a professional image to customers with a virtual phone number and customizable greetings. The service quickly directs customer calls to the designated device when they call the business phone number. Additionally, every team member is assigned their own extension and included in the company directory automatically. The company has reportedly been in the industry for years and has worked with Fortune 500 companies.

linkedphone interface

LinkedPhone

OS

LinkedPhone can be used on any device regardless of the operating system, including on a free app like CallHippo (iOS and Android).

Unique characteristics

Users can view additional options for client notes and categorize them as general updates, urgent, to-do: complete, and to-do: incomplete.

Features

  • Call routing
  • Automated voice greeting
  • Phone tree
  • Business number caller ID
  • Voicemail messages

Integrations

LinkedPhone cannot be integrated with third-party services.

Pricing

  • Solopreneur: one device, all business features for $14.99/month
  • Entrepreneur: up to 3 devices for $19.99/month
  • Small Team: up to 8 devices for $49.99/month

Best for

Similar to CallHippo, LinkedPhone is a good entry point for entrepreneurs and small businesses.

What makes it better than CallHippo?

LinkedPhone offers unlimited talk and text, whereas CallHippo charges for incoming calls, outgoing calls, SMS, and even WhatsApp messages. So, even though the basic CallHippo tier is technically free, there are hidden charges that may add up as your communication volumes grow. Some of the most expensive destinations to contact are smaller islands, Cuba, and China.

Pros

  • Unlimited call & text
  • Customization tools for business calls
  • New features like LinkedNotes

Cons

  • No desktop app
  • Incompatible with third parties
  • Not for international use

6. OpenPhone

OpenPhone allows businesses to manage their phone calls and text messages through a web or mobile app, with additional features to manage and automate the communication process. OpenPhone and other services like CallHippo eliminate the need for expensive telecommunications equipment and can help reduce the cost of phone service for small businesses.

OpenPhone

OS

OpenPhone’s web app can be accessed through any browser. Alternatively, you can download a Windows/Mac desktop app or an Android/iOS mobile app like CallHippo.

Unique characteristics

OpenPhone allows users to set up multiple phone numbers for different teams or use cases and manage each number like an inbox. This makes it possible to assign specific numbers to teams or individuals and monitor their usage.

Features

  • Call forwarding, recording, and waiting
  • IVR recognition
  • Automated attendant
  • Caller context
  • Business hours

Integrations

  • Zapier
  • Slack
  • Google Contacts
  • HubSpot
  • Salesforce

OpenPhone integrates with other business tools (CRMs, sales, etc.), which can help automate certain processes and manage customer interactions.

Pricing

  • $17/user/month for Standard (one number, basic IVR, call recording)
  • $25/user/month for Premium (Standard + transfers, advanced IVR, analytics)
  • Custom price for Enterprise

Best for

It doesn’t offer free services like CallHippo, so OpenPhone is well-suited to small businesses that have some extra money to spare.

What makes it better than CallHippo?

OpenPhone offers more features in its lower-tier plan than CallHippo. This means that for the same or a similar cost, this CallHippo alternative gets you more value for your money.
Additionally, OpenPhone has more features that can help businesses with customer management tasks. For example, caller context with the name, location, previous interactions, and other details that can be used to identify them.

Pros

  • Great call quality
  • Meets most businesses’ needs for calls & text
  • In-app messaging between team members

Cons

  • Doesn’t transfer outgoing calls
  • Random bugs at times
  • Service issues with number porting

7. Grasshopper

Grasshopper helps to keep personal and professional communications separate and ensures that users always know when a business is calling.
The service eliminates the need for extra hardware for those who need an additional phone number and provides a wide range of features that can help businesses to manage their communications more effectively. For example, with this alternative to CallHippo, users can take or make multiple calls at the same time or set up multiple numbers, as well as virtual extensions.

grasshopper

Grasshopper

OS

Grasshopper is compatible with a wide range of devices and operating systems: web, iOS, Android, MacOS, and Windows.

Unique characteristics

Grasshopper’s Ruby Live Receptionist is a professional live receptionist service at an extra price. The live receptionist can answer calls, transfer them to the appropriate team member, answer questions for callers, or even take messages.

Features

  • Simultaneous call handling
  • Incoming call control
  • Extensions
  • Virtual fax
  • Call reporting and analytics

Integrations

  • Zapier
  • Smith.ai
  • Bitium
  • Ingrid Cloud
  • Kunversion+

Pricing

  • Solo costs $31/month (1 phone number, 3 extensions, and unlimited users)
  • Partner costs $51/month (3 phone numbers and 6 extensions)
  • Small Business costs $89/month (5 phone numbers and unlimited extensions)

Best for

Grasshopper makes managing communications more efficient and streamlined for small businesses, which is similar to CallHippo.

What makes it better than CallHippo?

Grasshopper is one of the leading CallHippo competitors because it tends to have better sound quality. All calls are clear and easy to comprehend, which improves communication and prevents misunderstandings.
Additionally, having unlimited users and minutes means businesses that use Grasshopper don’t have to worry about incurring additional charges. This can be especially beneficial to businesses that have a high volume of calls or that have team members in different locations.

Pros

  • Suitable for numerous business needs
  • All-up monthly pricing for the whole service
  • Well-designed and functional app

Cons

  • Can be unaffordable for solo or small teams
  • Interface is a little dated
  • No live reports or charts

8. Google Voice for Business

Google Voice for Business is a CallHippo alternative and a flexible and reliable phone solution for business communication. Being a cloud-based telephony service, it allows companies to use a virtual phone number from any location and eliminates the need for expensive on-premises phone systems.
Google Voice, formerly GrandCentral, was acquired by Google in 2007. This greatly contributed to the development and improvement of the service, making it more powerful and popular.

google voice

Google Voice

OS

The service can be accessed through any web browser on Windows, Mac, and Linux, as well as mobile devices running iOS or Android. Google Voice for Business also offers a free app similar to CallHippo for mobile and desktop.

Unique characteristics

Users can integrate Google Voice for Business with smart devices, such as Google Home and Nest devices, which allows them to make and receive calls, listen to voicemail, and control call settings hands-free.

Features

  • AI-integrated VoIP
  • Call routing
  • Groups of extensions
  • Automated phone menus
  • Call reporting (in higher plans)

Integrations

  • Gmail
  • Google Calendar
  • Google Meet
  • Google Docs & Sheets

Pricing

  • Starter: $10 per user per month, up to 10 users, up to 10 domestic locations
  • Standard: $20, access to an unlimited number of users and domestic locations
  • Premier: $30, everything in Standard plus unlimited international locations

Best for

Google Voice is a fairly cheap alternative designed for small to mid-sized businesses.

What makes it better than CallHippo?

Google Voice for Business can be integrated with other Google products, such as Google Meet and Google Calendar, making it a suitable option for organizations heavily using Google Workspace. The integration with Workspace allows users to set call routing based on business hours or the caller’s location.
Also, it is generally considered more cost-effective than software like CallHippo if you require some advanced functionality.

Pros

  • Includes all the essentials
  • Easy to understand and navigate
  • Compatible with Google products

Cons

  • Unsuitable for large organizations
  • Hidden charges for users
  • Sparse updates

9. Vonage

Vonage is a unified voice, video, and messaging platform like CallHippo. It provides scalable solutions that can grow with the business and support dozens of devices simultaneously.
Vonage has implemented various redundancies to ensure that communication services are never interrupted. For example, call continuity (rerouting in the event of an outage), automatic failover (a backup internet connection), and network health monitoring.

vonage

Vonage

OS

The Vonage web app can be accessed through a web browser, or you can download this alternative to CallHippo as a desktop app for Windows and Mac and a mobile app for Android and iOS from the Vonage website.

Unique characteristics

The Follow Me feature allows users to customize their phone settings to different numbers based on their availability. For example, 10 seconds for the desk phone, then the mobile phone, and then voicemail if there’s still no answer.

Features

  • Smart numbers
  • Call park
  • Cross-channel business inbox
  • Conference calls
  • App center for integrations

Integrations

  • Hubspot
  • Zapier
  • G-Suite
  • JobDiva
  • Authvia

Pricing

  • Mobile: $19.99/month/line (mobile and desktop apps, unlimited calls and SMS, unlimited team messaging
  • Premium: $29.99/month/line (Mobile + unlimited meetings for up to 100, auto attendant, CRM, IP desk phone)
  • Advanced: $39.99/month/line (Premium + call recording, call group, visual voicemail)

Best for

This CallHippo alternative offers a wide range of communication solutions that can be tailored to fit the specific needs of businesses of all sizes.

What makes it better than CallHippo?

While CallHippo provides basic phone call and text messaging functionality, it’s still a phone solution. On the other hand, Vonage is a full-fledged unified communications platform that offers a wide range of communication solutions beyond just phone calls. It’s a more comprehensive and versatile solution for businesses that want to manage all their communication needs in one place.

Pros

  • Minimal distortion or echo
  • Consistent user experience across devices
  • Lots of available add-on apps

Cons

  • Can be expensive for smaller teams
  • Confusing at times
  • Has to be updated a lot

10. Zoom Phone

Zoom Phone is a phone provider that allows companies to do more with a single, unified app for video, voice, messaging, and meetings. By using the Zoom Phone app, employees can communicate and interact with contacts from any device, from anywhere, and at any time. This flexibility allows teams to have more control over when, where, and how they receive and make phone calls, which can help increase productivity and efficiency.

zoom phone interface

Zoom Phone

OS

Zoom Phone apps support the following operating systems: Windows, Mac, iOS, and Android. Similar to CallHippo, the service also allows users to make and receive phone calls using the Zoom client in a browser.

Unique characteristics

Zoom Phone Hardware as a Service allows customers to purchase and deploy telephone hardware, such as desk phones, conference phones, and headsets, from leading brands with little or no upfront costs.

Features

  • Call delegation
  • Three-way calling
  • Supervisor takeover
  • Shred line groups
  • Voicemail transcriptions and notifications

Integrations

  • Google Workspace
  • Slack
  • Gong
  • Zendesk
  • Zoho CRM

Pricing

  • Pay As You Go: $120/year/user (US & Canada number, domestic SMS & MMS, one management portal)
  • US & Canada Unlimited: $180/year/user (PAYG + unlimited domestic calling)
  • Pro Global Select: $240/year/user (other plans + over 40 countries and territories)

Best for

Zoom Phone, especially the pay-as-you-go pricing model, is well-suited to solopreneurs and small teams with low call volumes.

What makes it better than CallHippo?

While CallHippo has a free plan (which most competitors can’t beat), Zoom Phone’s second cheapest plan offers a better selection of features. The $15/month plan packs relatively complex and flexible functionality, making Zoom Phone good value for money,
Additionally, Zoom Phone has better app performance and reportedly better call quality. Specifically, the audio quality seems to be one of the main selling points.

Pros

  • Feature-rich
  • Audio quality always clear
  • Doesn’t consume much data

Cons

  • No ​​Zoom product ecosystem
  • Complex setup process
  • Video lags on some computers

What is the best CallHippo alternative?

Now, it’s time to find out which alternative is the winner. You won’t see a free alternative to CallHippo as it’s already free, but there are other factors that make these solutions the best.

MightyCall: the best CallHippo alternative

MightyCall is the leading solution because it’s simple, well-designed, and has everything a business user would need from a phone solution. The price is close to CallHippo’s Bronze plan, but the value is greater.

Zoom Phone: best affordable CallHippo alternative

Zoom Phone doesn’t offer free phone numbers like CallHippo, but it’s one of the most affordable alternative options out there. If you don’t make a lot of calls, Zoom Phone and its management portal will be optimal.

Aircall: best feature-rich CallHippo alternative

The last addition to the list of the best CallHippo alternatives is Aircall. It has an exceptionally wide range of features to help businesses manage their phone system and improve communication internally and externally. It has features like CallHippo but also other capabilities that most similar services don’t.

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