- What is Aircall?
- What is MightyCall?
- MightyCall vs Aircall: how we evaluate them?
- Comparison of MightyCall and Aircall pricing & plans
- Types of phone numbers available in Aircall and MightyCall
- Features difference between MightyCall and Aircall
- Aircall versus MightyCall: VoIP features
- MightyCall and Aircall: pros & cons
- MightyCall or Aircall: which one is right for your business?
- Why MightyCall is the best solution?
Aircall and MightyCall are both cloud-based business communication solutions that offer features such as voice calls, call forwarding, voicemail, and more. While Aircall focuses on providing an intuitive and user-friendly interface for businesses of all sizes, MightyCall offers a customizable virtual phone system that caters to call centers, small and medium-sized businesses. In this comparison, we will explore the key features and pricing plans of each service to help you determine which one offers better value for your company needs.
What is Aircall?
Aircall is a cloud-based business phone system designed for modern companies, offering a user-friendly interface and a range of features such as call routing, call queuing, call screening, call analytics, and integrations with popular work tools. It is intended to provide a seamless and scalable business communication solution for companies of all sizes, with the ability to easily add or remove team members and phone numbers as needed.
What is MightyCall?
MightyCall is a cloud-based phone system that offers a customizable virtual business phone system for call centers, small and medium-sized businesses. It provides features such as live call monitoring, call forwarding, voicemail, auto-attendant, call recording, and integrations with popular business tools such as CRM and helpdesk software. MightyCall also offers a mobile app for remote workers and a webphone feature for making and receiving calls directly from a web browser.
MightyCall vs Aircall: how we evaluate them?
Here are the criteria using which we looked at Aircall compared to MightyCall:
- Features offered: We evaluated the range and quality of features offered by each service, including call routing, voicemail, call recording, and integrations with other business tools.
- Pricing and availability: We compared MightyCall vs Aircall the pricing plans, including the availability of different pricing tiers and the value offered at each level.
- Integration capabilities: We assessed the ability of each service to integrate with other business tools, such as CRM or helpdesk software.
- Total cost of ownership: We considered the total cost of MightyCall vs Aircall, including any additional charges for add-ons or usage overages.
- Call quality and reliability: We evaluated the call quality of each VoIP service, including voice clarity and connection reliability.
- User support and quality of service: We assessed the quality of user support offered by MightyCall vs Aircall, including the availability of technical support and the responsiveness of customer service.
- Ease of use and user experience: We evaluated the user interface and overall ease of use for each VoIP service.
- Operational stability and uptime: We considered the operational stability and reliability of MightyCall vs Aircall, including uptime guarantees and the frequency of service outages.
Comparison of MightyCall and Aircall pricing & plans
In this section, we will compare the pricing and plans offered by MightyCall and Aircall. The tables below provide a detailed breakdown of each service’s pricing structure, including the available features and limits of each plan. This information should help you determine which service offers better value for your company needs.
Aircall annual plan pricing
| Essentials | Professional | Custom | |
|---|---|---|---|
| Price per month | $30 per user | $50 per user | Custom |
| Free trial | 7-day free trial | 7-day free trial | 7-day free trial |
| Amount of free users | 1-3 | Max 3 teams | Unlimited |
MightyCall annual plan pricing
| Core | Pro | |
|---|---|---|
| Price per month | $15 per user | $20 per user |
| Free trial | 7-day free trial | 7-day free trial |
| Amount of free users | 3 | 3-50 |
Winner: It’s worth noting that in the comparison of MightyCall and Aircall, MightyCall provides a better financial incentive due to its lower pricing and excellent discounts, making it a more cost-effective option.
Types of phone numbers available in Aircall and MightyCall
Here is the comparison chart that illustrates the business phone numbers included in the plans to further illustrate the difference between MightyCall and Aircall.
| MightyCall | Aircall | |
|---|---|---|
| Toll-free number | 2 local or toll-free | 1 local or toll-free |
| Local number | 2 local or toll-free | 1 local or toll-free |
| International number | $10/ per number | Custom |
| Vanity phone number | Yes, for free | Not offered |
| Phone number porting | Yes, for free | Yes, for free |
Winner: MightyCall offers a free vanity and 2 toll-free or local numbers. Aircall offers 1 local phone for free or 1 toll-free number. $15 per toll-free or international phone number.
Features difference between MightyCall and Aircall
Refer to the following charts to compare the features difference between Aircall and MightyCall:
| MightyCall | Aircall | |
|---|---|---|
| Minutes included | Unlimited | Unlimited in US&Canada |
| Texting | Yes | Would need to contact Aircall team for rates |
| Webphone | Yes | Yes |
| Mobile app | Yes | Yes |
| Call forwarding | Yes | Yes |
| IVR/ Multi-level IVR | Yes | Yes |
| Call recording | Yes | Yes |
| Voicemail/ voicemail to text | Yes | Yes |
| Conference calling | Yes | Yes |
| Mini-CRM functionality | Yes | No |
| Business contacts | Yes | No |
Winner: MightyCall or Aircall? MightyCall offers more features in the package for a better price and has clearer prices.
Aircall versus MightyCall: VoIP features
VoIP calling:
Aircall VoIP stands out with its advanced call routing features, which allow users to customize how calls are routed based on a wide range of criteria, including time of day, caller ID, and more. Aircall also offers integrations with other professional tools such as Salesforce, Slack, and Hubspot, which can streamline workflows and improve productivity.
Unlike Aircall, MightyCall offers a more affordable pricing structure for small businesses, contact centers, and startups. MightyCall also offers a mobile app that allows users to make and receive calls on their smartphones, which can be a convenient feature for on-the-go company owners.
Winner: If you’re looking for an affordable VoIP solution with a mobile app, MightyCall is the way to go when looking at Aircall versus MightyCall.
International calling:
Aircall offers international VoIP calling to over 100 countries, with per-minute rates that vary depending on the country being called. Aircall also offers a global plan for users who need to make frequent international calls, which provides a set amount of minutes per month for a flat fee.
MightyCall also offers international calling to over 100 countries, with per-minute rates that also vary by country. MightyCall offers a global VoIP plan that includes a certain amount of minutes per month for a flat fee, as well as the option to add international numbers to your account.
Winner: The pricing and availability of international plans can vary depending on your specific needs and the country you are interested in, so it is advised to check both VoIP providers’ fee for the country of interest.
Auto attendant:
Aircall’s auto attendant allows users to customize their greeting and call routing options, as well use call menus and dial-by-name directories. Aircall also offers the option to set up multiple auto attendants for different departments or locations.
MightyCall’s VoIP auto attendant is multi-level and it allows users to customize their greeting and call routing options, as well as set up call menus and dial-by-name directories. MightyCall also offers the option to set up custom work hours, so callers will be directed to voicemail outside of hours.
Winner: According to the MightyCall vs Aircall comparison, if you need to set up multiple auto attendants for different departments or locations and have custom work hours, MightyCall is the way to go.
Call management:
In this comparison of Aircall and MightyCall, we can see that Aircall’s call management features include call monitoring, call whispering, and call barging, which can help supervisors monitor and coach their team members in real-time. Aircall also offers detailed call analytics, which can help organizations track key metrics such as call volume, call duration, and call outcome.
MightyCall’s call management features include call recording, call tagging, and call notes, which can help companies track and organize their call data. MightyCall also offers a call queue feature, which can help manage high call volumes and ensure that customers are not kept waiting for long periods of time.
Winner: If you need a call queue feature to manage high call volumes, MightyCall, compared to Aircall, is the way to go. The difference between the services would indicate that if you need lots of advanced call monitoring and coaching features, Aircall, compared to MightyCall, may be the better option.
Analytics:
Aircall’s vs MightyCall’s analytics features include detailed call reports, which can help companies track key metrics such as call volume, call duration, and call outcome. Aircall also offers real-time analytics, which can provide supervisors with insights into their team’s performance as calls are happening.
MightyCall’s analytics features include call tracking, which can help organizations track the source of their calls, evaluate call logs, and measure the effectiveness of their marketing campaigns. MightyCall also offers call summary reports, which can provide companies with an overview of their call data for a given period of time.
Winner: Unlike MightyCall, Aircall may be the better option if you need real-time analytics and detailed call reports. If you need call tracking and summary reports to measure your marketing campaigns, MightyCall may be the way to go.
Integrations
Aircall offers a wide range of native integrations, including popular tools like Salesforce, HubSpot, and Zendesk. It also supports integrations with many other apps through Zapier, allowing you to connect with the tools you need for your company.
MightyCall also offers integrations with Salesforce, Hubspot, and Zapier, which can help you centralize your system and connect other apps as needed. However, where the difference between the services becomes clear is MightyCall’s built-in mini-CRM. This feature allows you to store all of your client communication in one place with notes, which can be incredibly useful for companies that don’t use a separate CRM service.
Winner: If you’re looking at Aircall vs MightyCall for a wide range of native integrations and you need a built-in mini-CRM, MightyCall is definitely worth considering.
MightyCall and Aircall: pros & cons
Aircall pros and cons
| Pros | Cons |
|---|---|
| Wide range of native integrations | No built-in CRM features |
| Integrations with popular tools like Salesforce and Zendesk | No support on the weekends |
| Customizable call flows and IVR menus | Some advanced features only available on higher pricing tiers |
| Comprehensive reporting and analytics features | Limited support for international phone calling |
| High-quality voice and call quality | Limited customization options |
MightyCall pros and cons
| Pros | Cons |
|---|---|
| Built-in mini-CRM for client communication | Limited native integrations |
| Integrations with Salesforce, Hubspot and Zapier | Only audio conferences, no video conferencing features |
| Daily customer support line | Limited customization options |
| Easy to use and set up call handling | Limited reporting and analytics features |
| Affordable pricing options | The plans are targeted towards small and mid-sized businesses, although there is the enterprise plan |
MightyCall or Aircall: which one is right for your business?
MightyCall or Aircall? Both MightyCall and Aircall are great options for companies looking for advanced call management capabilities. However, which one is right for your company will depend on your specific needs and priorities.
Aircall best for:
Aircall vs MightyCall is an ideal choice for organizations that are willing to pay more to have analytics features. For example, if you’re a sales team that relies heavily on Salesforce, Aircall’s integration with Salesforce could be a game-changer for you. Additionally, Aircall’s advanced reporting features can help you track your team’s performance and identify areas for improvement.
MightyCall best for:
MightyCall is a great choice for small businesses that need an affordable, all-in-one business phone solution. MightyCall’s intuitive interface and built-in mini-CRM can be a huge help. Additionally, if you have clients in different time zones or operate outside of regular work hours, MightyCall’s daily support line can provide the peace of mind you need to focus on running your company.
Why MightyCall is the best solution?
While Aircall is a great option for businesses that need a wide range of native integrations and advanced reporting and analytics features, we believe that MightyCall is the best solution for small companies that need an all-in-one phone system with an affordable price tag. MightyCall’s built-in mini-CRM, daily support line, and affordable pricing options make it an ideal choice for companies that need a VoIP phone system that’s easy to use and set up, without sacrificing important features. Additionally, MightyCall’s integrations with popular tools like HubSpot and Zapier allow companies to connect with the tools they need for their specific workflows.
What Aircall lacks?
One of the main areas where Aircall falls short is in its built-in CRM capabilities. While Aircall offers integrations with popular CRM tools like Salesforce and Hubspot, it doesn’t have a built-in CRM feature like MightyCall does. This can be a disadvantage for businesses that don’t use a separate CRM service and want to keep all of their client communication in one place.
What MightyCall wins?
MightyCall has several key advantages over Aircall, including its built-in mini-CRM and daily support line. The mini-CRM allows companies to store all client communication in one place with notes, making it easy to track customer interactions and provide better service.
