Even before we all got locked down and forced to work at home, some companies were already transferring more and more of their operations away from the traditional in-office workspace model and having more of their employees work from home. Fortecho LLC, founded by Atse Onuwaje, was one of them. Considering employees working from home can save businesses thousands of dollars, for Onuwaje it was a no brainer. But in order to do so, he’d need a system which allowed him to stay connected to all of his to-be-spread around employees, something which only increased in importance once COVID started taking off.
MightyCall’s сall recording feature, Onuwaje says, was essential in him choosing the system:
It was very important that we have the call recording feature as default. When you look at the price range, most companies don’t offer the call recording feature by default. That was very important for us because we need to have our calls documented. What is also very impressive about MightyCall is the long time that the call recordings stay on the server. We found that very useful.
With MightyCall, call recording software allows you to record any incoming or outgoing call in a legal and useful manner. As Onuwaje noted, call recordings save onto your account for a default of 12 months–more than enough time to make use of them. The real game-changer is that MightyCall doesn’t charge extra for the feature. Most VoIP companies make you pay a monthly extra to access call recording, but MightyCall includes every feature in the system in its plans, meaning you save money.
The system also has lots of other features, such as the call transfer feature, something which is also critically important for spread-out and nationwide businesses like Fortecho:
With call transfer to any team member anywhere, I can take my business calls from home and I can transfer calls to someone else in another country. Likewise, a team member in another country can take calls and transfer them to me.
Thanks to these features, Fortecho LLC has made the transition to remote work seamlessly.
