The solstice has passed, which means it’s finally summer and time for MightyCall’s G2 summer 2023 awards! This time, on top of the consecutive Leader Award, MightyCall won G2’s Momentum Leader in Call Center Infrastructure (CCI) & VoIP Award and the Small-Business Contact Center Leader Award.
Here’s what that means:
G2 Summer 2023 VoIP Leader Award
We’ve made you happy. The G2 Leader Award means that MightyCall’s VoIP users have consistently been leaving positive reviews of our service, marking it as better than other alternatives on the market:
“It [MightyCall] checks all of the boxes without all the useless fluff that a lot of other phone companies seem to have. We have tried so many different providers, but none have held up to MightyCall!”
“[What problems is MightyCall solving and how is that benefiting you?]
Through this app we can call the international customers very easily without any technical or connectivity issues and this is the certified app. We also have support if we have any issues.”
“As we have to call the users, and not only 1-2 calls but more than 1000 calls per day, so for us, it is benefitting a lot. We can even easily forward the calls, record, and revert the calls.”
G2 Summer 2023 Small Business Contact Center Leader Award
We love small businesses, and the feeling is mutual. MightyCall grows with its clients, and after MightyCall launched the Cloud Call Center functionality, its customer base has expanded alongside it. Our clients appreciate the ever-growing feature set, quick support, and the intuitive interface:
“MightyCall is solving all call listening, call intercept, and everything you might need for your business. This has definitely helped my business performance increase.”
Verified User in Public Relations and Communications, Small Business
“[What do you like best about MightyCall?]
The easy-to-forward numbers from one team member to another. We love that all calls are recorded, making it very easy to ensure that no one falls through the cracks. LOVE LOVE LOVE how easy the call direct and warm call transfers are.”
“I love the quick responses from the support team!”
Verified User in Non-Profit Organization Management, Small Business
G2 Summer 2023 Momentum Leader in Call Center Infrastructure (CCI) & VoIP Award
We are growing fast. Users are shifting from other providers to MightyCall and are happy to stay:
“Setup and call flows are really nice. The technical support is responsive and excellent. The built-in SIP support is really a winner for us. We were previously using eVoice and it can only forward out to existing phone numbers (which themselves become spam call traps). This is so much better.”
“We have a small team and a phone number that people often text. Some systems we have used gave us an extension but wouldn’t let us view messages, calls, or anything our teammates were working on. This is fine if you are a regular worker but, as the COO this should always be available to monitor. Other systems would not allow us to use our phone number to text from because we assigned it with an auto attendant. So we were not really able to use our phone number that we put out into the world on our marketing.”
“What problems is MightyCall solving and how is that benefiting you?
Calling international clients for urgent support issues and troubleshooting. The ability to call anyone across the globe is a very valuable feature in customer support.”
What is G2?
G2 is the biggest and most reliable tech marketplace in the world, where companies can research and find software. Through user evaluations, G2 Crowd enables clients to select the top tech services on the market. G2 creates a remarkable and unique B2B marketplace by offering over 300,000 verified user evaluations to more than one million purchasers each month.
What is MightyCall?
One of the nation’s fastest-growing business phone service providers, MightyCall has won several prestigious industry awards, including the Inc. 5000 list, IT World Awards, Fastest Small Business Implementation by G2 Crowd, Top Performer Award from SourceForge, and more. Over 10,000 organizations worldwide are presently supported by MightyCall in achieving the most effective customer interaction.
